Grounded Recovery Playbooks for Healthcare Appointment Assistant Retrieval Under Load
Short answer: make failure recovery produce a verified disposition, not a better-sounding guess. For a healthcare appointment assistant, keep source identity and revision time attached to every passage, retry only idempotent reads inside a fixed deadline, and switch to a clarifying question or handoff when evidence is empty, stale, or contradictory. I treat retrieval as an evidence pipeline with a stop condition. The language model is the last consumer of that pipeline, not its repair mechanism…